We all go through times of difficulty, crisis, loss, tension or uncertainty. Counseling is a service and a support to individuals and families who are facing life issues.
These problems may range from financial hardship, marital discord, stress at work, relationship conflict, child management to crisis of confidence in oneself.
In any counseling intervention, counselors are guided by a set of beliefs and principles. These are:
- a belief in the dignity of the human person
- a belief in the uniqueness of the individual
- the respect for confidentiality and privacy
- a belief in the responsibility of every individual to decide and initiate change
As a counseling client, you have a right to:
- have your points of view, decisions and emotions respected, not ridiculed
- know the qualifications and experience of the counselor
- have the counselor state his/her professional and objective point of view
- ask to be referred to another counselor or agency
- be informed of any negative consequences that may follow a particular course of treatment
- expect confidentiality of information within the limits defined by the counsellor, the agency, and the courts of Singapore
- Qualified counselors have undergone professional training in both the theory and practice of helping people with life issues. As professionals, they are skilled in structuring and guiding the counseling intervention and are effective in their response to individual needs.